FREE SHIPPING ON ALL ORDERS OVER £100

Legal

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Back to Home

Introduction

An Nur Ltd takes the protection of your online privacy seriously and this Privacy Policy sets out how we use and protect any personal information we obtain from dealings which arise from you using this website.

Please note that we bear no responsibility for the privacy practices of any external websites that may be linked from this site. This policy may be updated periodically, and your continued use of our website indicates acceptance of our practices.

Information We Collect

We collect personal data when you make purchases, register an account, or sign up for promotions. This includes:

  • Name and contact details (postal address, email, phone number)
  • Purchase order specifics and delivery requirements
  • Payment card information (processed securely via our payment provider)
  • Customer inquiries and correspondence
  • Website visit records and browsing patterns
  • Problem reports and feedback submitted by users

We may also gather data from incomplete transactions to better understand customer interests and improve our services.

How We Use Your Information

The information we collect is used to:

  • Facilitate and improve our website services
  • Process orders, collect payments, and arrange deliveries
  • Provide customer service and support
  • Maintain internal accounting and regulatory compliance
  • Analyse business performance and improve services
  • Personalise your website experience and product recommendations
  • Invite participation in market research

Data Sharing

We do not share your data with any third parties except as provided in this policy or as required by law.

We may disclose aggregated, non-identifying statistics to third parties for business analysis purposes. Information may also be shared with law enforcement or regulatory bodies when legally required or to prevent criminal activity.

Customer Communications

We may contact you regarding relevant products, services, and special offers through telephone, mail, email, or SMS using the contact information you have provided.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Security

We are committed to ensuring your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

While we take all reasonable steps to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of any information you provide online.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us provide a better service, remember your preferences, and understand how you use our site.

By continuing to use our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Contact Us

Last updated: February 2026